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RETURN POLICY

OUR GUARANTEE

Superior quality enables our garments to withstand the toughest of training conditions. However, should you experience any problems with quality of our workmanship or materials, we will gladly repair or replace your garments.

RETURN POLICY

All custom made garments or lettered items may not be returned or exchanged. If we made a mistake, we will make it right! But please make certain your choices are exactly what you want before you place your order.

Should you need to return something to us, please call customer service at 888.287.5315 for a return authorization (RA) number. This will speed up the return process. Returned garments must be clean (by law). Soiled garments will be returned to the customer without repairs being processed.

CHANGING AN ORDER
Our goal is to service all customers as quickly and efficently as possible. Therefore, please note that once an order is in production, we cannot make changes to the order. Additions will be handled as a separate order with all applicable, surchanges and processed immediately.

IMPORTANT COLOR NOTES:
Garment photos and illustrations shown on the website may not exactly match the actual fabric color due to variations and inconsistencies color monitors versus fabric dyes. If you would like to see a sample fabric swatch, please call us. Although sublimation printing is precise, slight color variations sometimes occur.